Neighborhood sandwich chain Potbelly has been fighting to return to relevance since thepandemic hit it hard in 2020.
These record numbers are the result of multiple changes finally coming together.
And all of those things helped the chain stay afloat.
Ritu Manoj Jethani/Shutterstock
Plus its catering side is seeing new interest from said offices.
“We’ve seen great success with that,” CEO Bob Wright said.
“The customer feedback is coming back.
And that’s what’s breeding more of the repeat business from those catering orders.”
However, somediners have complained about noticing smaller sandwicheseven though thechain had pledged to not raise prices.
