Higher scores indicate higher levels of customer satisfaction.
This marked a significant jump in the ranking for both steakhouse chains.
“LongHorn demonstrates its commitment to customer satisfaction by countering the shrinkflation trend and providing more value to diners.
Texas Roadhouse / Facebook
Olive Garden received the third-highest customer satisfaction score (83) among full-service chains.
KFC came in second among fast-food chains with a score of 81, while Arby’s.
Culver’s, Panera Bread, and Starbucks all tied for third place with 80 points.
Chris Shott for Eat This, Not That!
DCStockPhotography / Shutterstock
