If you’ve never eaten at Shake Shack before, 2023 could be your year.
Plus, it plans to add this trendy, customer-focused feature to all of its restaurants.
Shake Shack management isn’t worried, however, and credits the company’sinnovative recruitment strategies.
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They also plan to add more drive-thrus to lessen in-store traffic.
But Shake Shack has another thing it’s relying heavily on to skip adding new personnel altogether:kiosks.
You’ve probably seen ordering kiosks in more fast-casual restaurants.
These interactive screens let customers order, customize items, and pay without having to interact with an employee.
