But not all technological advancements turn out to be an improvement upon the less-automated ways of the past.
McDonald’s Will Open Hundreds Of New U.S.
Text overlaid on the video reads: “Fighting with McDonald’s robot.”
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“I thought TikTok would appreciate this,” the video’s caption read.
McDonald’s was contacted for comment on the customer-reported AI ordering issues but did not immediately respond.
Chick-fil-A, for example, started testing an express drive-thru lane exclusively for mobile order pickups last year.
Like McDonald’s,Checkers & Rally’shas also rolled out AI voice ordering at certain drive-thrus.
