According to a new company update, those efforts are already paying off.
Additionally, Chipotle stressed the importance of providing generous portions across all of its restaurants.
During an Oct. 29investor call, interim CEO Scott Boatwright revealed that customers are already noticing the improvements.
Photo: Robert V Schwemmer / Shutterstock. Design: Eat This, Not That!
We’ve seen strong improvement, even through our social channels," he said.
Chipotle kicked off these efforts in response to a growing barrage of criticism against its food and dining experience.
Thoughout all the backlash, Chipotle has maintained that it never instructed its employees to dish up smaller portions.
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“We know we’re making great progress.
We know we’re delivering value for the consumer, especially in this really tight environment.
And we’ll continue to lean into that.”
