We’re only a few months into 2023, and it already feels likethe year of AI.
At the forefront of this disruption is ChatGPT.
“You’re going to have a virtual AI take your order in the restaurant versus a human.”
Courtesy of Domino’s
Here arefive chains replacing people with robots.
Last fall, Panera began testing outAI-powered drive-thrusat two locations in upstate New York.
Meanwhile, in March 2023 Panera began testing out Amazon’s newpalm-scanning technologyat two restaurants in St. Louis.
Courtessy of Panera
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Long-term, Wingstop hopes to digitize 100% of its transactions.
Courtesy of Wingstop
For Q4 2022,digital sales accounted for 63.2%of the chicken wing chain’s total sales.
Domino’s
Speaking ofConverseNow, Wingstop isn’t their only quick service client.
Domino’s has been their flagship restaurant partnerfor a few years now.
Courtesy of Domino’s
AI-powered voice bots are live across hundreds of Domino’s locations.
The powerhouse pizza brand has also been experimenting with delivery automation.
Last springDomino’s testedout a fleet of delivery robots around Berlin, Germany.
Bloomberg via Getty Images
Brands (KFC, Taco Bell)
Yum!
Brands is the parent company of multiple super popular fast-food chains such as KFC and Taco Bell.
As one can imagine, Yum!
Courtesy of Checkers
makes a whole lot of money,reporting profitsin excess of $5 billion for 2022.
Brands is embracing the AI revolution.
“It makes the day-to-day operations for managers and team members easier,” he recently commented.
Holly’s operating system even refines itself continually based on new customer interactions.
