This winning combo has seen its popularity explode over the last few decades.
Whatever the reason, fast-casual restaurantsjust like fast-foodare still capable of bad food.
Here are the chains with some of the best-documented customer complaints.
Photo: John K. / Yelp
Once found mostly in malls and airports, Panda Express hasexpanded its reachsince itsinception in 1983.
Needless to say, it didn’t.
However, while it depends on the dish, Panda Expresshas some healthy choices available.
Ken K./ Yelp
Perhaps just not the orange chicken.
But that first sourdough starter would soon find its way around the country.
In its heyday, Panera Bread filled a soup and sandwich void that America didn’t know it had.
Panera Bread/ Facebook
More recently, however, complaints have been piling up that the once-beloved bread chain has been going downhill.
Only, the chain wassued in 2020for marketing its food as “clean” when it allegedly has preservatives.
Whatever the case, Panera may have more explaining to do.
Wingstop / Facebook
Especially behind closed doors.
Then, last year, another video emerged showing yet another worker handling food without gloves on camera.
While Chipotle may have cleaned up its act, the brand isn’t without fault.
Chipotle
Last year’ssmoked brisket got many complaintsthat the beef was more akin to jerky than pulled meat.
Then the 2017 big queso rollout had customers wondering how cheese could be sochalky.
For many customers, the consensus is that Chipotle’s overall quality has gone downhill.
Photo: John K. / Yelp
Social media posts beg questions like, “What has happened to this chain?
“and “Doesanyone notice an extreme decline in Chipotle?”
Additionally,Time Magazinehas ranked its large fries as one of the “Top 10 Worst Fast-Food Meals.”
